We accept Visa, American Express, Mastercard, Eurocard, Discover, Carte Blanche, Diners Club and Novus cards!

Important - please read carefully!

1. When making an order, you are REQUIRED (!!!) to provide a valid and working e-mail address. Please double-check your entry, if you are new to computers, please check your e-mail by sending a message to yourself before making an order (or ask your system administrator for assistance).

PLEASE, MAKE SURE YOUR E-MAIL IS WORKING, AND YOU ENTER IT CORRECTLY INTO THE ORDER FORM!!!

2. We use services of third party billing company - Multicards BV (a division of De Postel BV Internet Services, Bordeauxlaan 86, 5627 GW Eindhoven, Holland). They handle all billing and credit card verification on our behalf. That's why you don't need to worry that we may abuse your credit cards information. Once order is placed, it is processed completely automatically by Multicards Processing Center's computers. We NEVER receive any credit card details from Multicards - only information whether this particular order has been declined or accepted. Credit card information from order page is transferred in encrypted form using PGP encryption. Since we use third-party billing service, charge will appear as "BUY-SECURE/Crescent Moon" on your card statement, NOT as "Helene International".

3. Very important! You MUST provide full address details (exactly as on you Credit Card statement) when submitting your order! Multicards is using Address Verification System, so not only your credit card is checked, but your address data as well. Remember, you MUST provide a CORRECT billing address exactly like it is written in your credit card statement - if the address you provide will not match with information in your credit card company files, your payment will be stopped!

4. Once you press "Submit an order" button, you will be taken to Order confirmation page - you can verify all data you submitted before finally authorizing your payment. On Order Confirmation page, NEVER press "Confirm order" button twice - to avoid double billing. In general, please remember, that all orders are processed totally automatically - each time you submit an order (i.e. press "confirm Order" button), you are billed (if your card is valid). So, if you make a mistake (submit a wrong lady's reference # for example), do not resubmit your order online (you will be billed), instead, write us by e-mail.

5. Addresses of ladies that you order, will be sent to you by e-mail AFTER your credit card is verified. It may take up to 48 hours for verification. Please, be patient.

6. Our office hours are 8 am - 8 pm PST, Monday - Friday. All orders submitted on Friday and weekend, will be processed automatically, however, addresses will be sent only on Monday.

By submitting an order, you confirm that you have read, understood and agreed with our terms and conditions listed below.

NOTE: By clicking on the link below, you accept these terms and conditions and acknowledge that your use of this web site is subject to certain limitations set forth below. If you do not accept this agreement, do not proceed with your order. 1. Copyrights. All material found on this web site is copyrighted by Helene International Marriage Agency. No material found on this web site, including texts and photos, can be redistributed in any form, without written permission of Helene International. In other words, if we see our stuff on your site - we will sue you. 2. Addresses use. You can NOT resell, give to anybody else, distribute in any way ladies' address information that you receive from us, without our written permission. In other words - if you buy addresses, buy them only for yourself, reselling them or even giving them for free is illegal and absolutely not allowed. 3. Ordering. Only actual cardholder is allowed to submit an order. Using somebody's else credit card, or submitting an order on behalf of another person, without prior permission of Helene International Marriage Agency, is STRICTLY prohibited and will be considered a credit card fraud and reported to appropriate authorities immediately. In case when there is absolutely no other way to make a purchase but to use help of somebody else, prior notification AND permission are required. 4. Correctness of information. All profiles are based only on information provided by ladies. We have neither mechanism nor physical ability to prescreen ladies and to verify the correctness of data provided, their sincerity or their real intentions. It is your responsibility to verify all information gained from using this site. 5. Guarantee. We guarantee that ladies' postal address information is correct. If any letter sent to a lady by ordinary mail within 2 months of date of address purchase, returns to you undelivered because address is not correct or the lady has moved, we guarantee that we will replace the address of this lady for 3 addresses of your choice free of charge (please note: we will require a copy of original returned envelope). We can give a reasonable amount of guarantee that lady's e-mail is correct at the time of update, however, we can not guarantee that her e-mail will always be working, valid, or that lady will always be willing to use it in the future. We do not guarantee that a particular lady will like you and decide to correspond with you. Ladies are not obliged to correspond with anybody if they don't want to. 6. Orders. All orders are final. We do not offer money back. 7. Order cancellation. Once order is submitted, it is processed completely automatically by the third party credit card processing service. Even if you change your mind while it is being processed, we CAN NOT stop it. Your card will be billed. In other words, you can not cancel your order. 8. Duplicate orders. If, despite clear warning, you submit an order twice, your card WILL be billed twice. We can pay money back for a duplicate order (i.e. second order, not the first one), however, all duplicate orders are subject to 20% surcharge (but not less than $10 per order). 9. You are REQUIRED to provide a valid and working e-mail address when submitting an order. 10. Indemnification. By submitting an order, you agree that you will indemnify "Helene International Marriage Agency" and hold it harmless for any losses or damages to yourself or to others that may result directly or indirectly from use of any information provided by "Helene International Marriage Agency".